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FAQ
Can I order models that are not in your catalogue?
Yes! Making tailored pieces of chainmail is one of our main activities, so if you are looking for a special piece to be made you will just have to supply us the historical sources and documentation where your piece is represented.
Contact us via email at thevikingmerchants@gmail.com for further informations.
How can I send you the right measurements to make my piece?
We will send you a link where you will find images and video tutorials that show hot to take measurements in a correct way. Then we will provide you a form to fill with your measurements and you will send it back to us.
Do you ship all over the world?
Yes, we ship our pieces all over the world. Of course the shipping and customs cost may vary based on the country of destination.
Do you also make chainmail repairs?
Yes, we also provide repair services when needed. Send us your chainmail, we will repair it in the way requested and the we will send it back to you stronger then ever.
How long will it take for my order to be completed and delivered?
Well, it depends on the complexity of your order, in general an hauberk takes 3 months to be made and a couple weeks to be shipped, other chainmail pieces that are simpler like a gorget will take of course less.
Anyways contact us directly and we will tell you how much time your order will take.
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